San Francisco Long Term Care Ombudsman Program

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Organization/Sponsor: San Francisco Long-Term Care Ombudsman Program

Detailed Description:

  • Looking for a meaningful way to give back to your community? Consider becoming a volunteer for the SF Long-Term Care Ombudsman Program. We are looking for compassionate and dedicated volunteers like you to advocate for the well-being of older adults living in long-term care facilities. Be the eyes and ears of your older peers!

  • Ombudsmen are advocates who visit residents living in long-term care facilities such as nursing homes, assisted living and board and care homes. Ombudsmen visit facilities regularly and are trained to identify and address concerns and complaints raised by residents or their families and work with facility staff and administrators to find solutions.

  • Volunteers complete a free State-mandated training program, which includes topics such as resident rights, elder abuse prevention, communication skills, and advocacy strategies.

  • Contact: (415)751-9788 or ombudsman@felton.org

  • *Volunteers bilingual in Cantonese, Spanish or Russian a plus but not required.

  • This is your opportunity to truly make a difference in the lives of many! Start making a positive impact today.

  • Watch our YouTube Video:

Medical Specialty needed: No specialty is required; however, your medical expertise will be appreciated and very helpful in your role as an advocate. You will not be treating residents.

Location: San Francisco, long-term care facilities throughout San Francisco.

Time Required: 36 hours of formal State-mandated training, plus 10 hours shadowing an experienced ombudsman. Once certified, a one-year commitment is expected, and ideally, 5 hours a week for facility visits and documentation. Additionally, 18 hours of continuing education must be completed annually. Volunteers visit weekly, but every two weeks or monthly is possible in some circumstances, depending on your availability.

Volunteer or Compensated: Volunteer

Malpractice Insurance:  No

Contact Person from organization: John Edmiston: (628) 202-6292

Contact Person from TPMG: Edward Martin at pattiandedmartn@att.net